Nuova Simonelli Aurelia II Semi-Automatic 2 Group Espresso Machine

Description

Details
Payment
Shipping
Returns
Customer Service
Nuova Simonelli Aurelia II Semi 2 Group Espresso Machine MAUREIISEM02ND0001
Product
Additional Images
Nuova Simonelli Aurelia II Semi 2 Group Espresso Machine MAUREIISEM02ND0001
Nuova Simonelli Aurelia II Semi 2 Group Espresso Machine MAUREIISEM02ND0001
CONDITION:
New
PLEASE READ BEFORE BIDDING
*Due to the nature of our business of overstock and surplus inventory, there is a chance we will open the item to add  packaging material for shipping. There is also the possibility of box damage due to warehousing and shipping. This does not affect the product in any way. If you have any doubts when receiving the item that the condition is other than what you received, please contact us before leaving feedback so we can resolve your issue. Also please read our shipping/return guarantee listed below.
Make: Nuova Simonelli
Model: Aurelia II Semi-Automatic 2 Group Espresso Machine
MPN: MAUREIISEM02ND0001
Aurelia II is the 2012-2014 World Barista Championship official espresso machine. Aurelia II is dedicated to demanding professional baristas because it guarantees even more advanced performance in terms of accuracy, extraction quality, flexibility and consistency of results.
Suitable for
high quality coffee shops, high volume locations, demanding professionals,barista competitors, specialty coffee shops.
Advantages:
Temperature control by display
Aurelia II grants a unprecedented accuracy temperature control, regardless of the workload or environmental conditions. The water supply temperature of each group can be controlled in real time from the display..
Safe and Comfortable
Great number of ergonomics features: the work surface is evenly lit, while the back is angled so the barista can check at a glance on the coffee coming from the spout, while LED by the steam nozzles are capable of illuminating the interior of the milk jug.
Versatile
On Aurelia both the height and the temperature of every single group can be adjusted to be suited to any use and blend.
Flexibile
Rich in equipment, in the three different versions: semi-automatic, volumetric, competizione and digit, with many useful optional, aurelia suits any need.
External pump regulation
Baristas can regulate the pump without the presence of a technician.
Gold Service Plan Includes:
• Single Point of Contact for all Service Needs
• Receive and Inspect Machine for Damage
• Bench Test Machine
• Installation Coordination of Facilities
• Water Quality/Clarity Test
• Professional Installation*
• Equipment Maintenance Training
• 24 Hour Business Day Response
• Automatic Warranty Claim Processing
• Free Installation of Water Softening System
• Guaranteed No Freight Damage
• Lifetime Warranty on Copper Boilers
• 1 Year Labor Warranty**
• 1 Courtesy/Nuisance Call
Panini Grills, Grinders, Oscar, Musica PO & Venus Family - Installation and setup services are not included; Parts & Labor Offsite
If this item is described having a warranty, information can be found on our Ebay store below:
Product Warranty Information available for viewing
Nuova Simonelli Aurelia II Semi 2 Group Espresso Machine MAUREIISEM02ND0001
Payment terms & conditions
If payment is not made within 5 days of the auction closing, our automated system will cancel the sale and file an
Unpaid Item Dispute
on eBay.
Accepted Payment Methods:
We accept the following methods of payment:
PayPal
Credit Cards via Phone
Payment Requirements:
Your  shipping address must match your credit card billing address or PayPal  confirmed address. For your protection, we are unable to ship to alternate  addresses. No exceptions. We also require you to enter the CVV2 code  number located on the back of your credit card.
Sales Tax:
Residents of PENNSYLVANIA will be charged 6.00% sales tax at checkout.
Order Processing Time:
We require up to one (1) business day to process your order. Security is our number one priority. Once we receive your information through the Internet, only trusted, authorized employees will process the payment to make sure your information is handled with the utmost security. No personal information will  be sold or sent to third party marketing companies.
Shipping & Handling
Shipping charges are based on the item's weight to anywhere in the US (lower 48 states) and typically ship via FedEx Ground and FedEx Freight although occasionally a Common Carrier is used for large items i.e. refrigerators, ovens etc. Freight companies deliver items on a tractor trailer which is approximately (56) inches above the ground. These trailers are designed to load and unload at a loading dock with a forklift. If you do not have a loading dock for these large  items that ship via common carrier we recommend a Lift Gate to safely unload your item. A  Lift Gate is a motorized platform on the back of the vehicle that the truck driver will operate to  mechanically lower your item to the ground so that you can take it inside your business. Please  note a lift gate is not included in FREE and/or standard shipping and can be added to your order  for 0.00. Please also note that if your address is not a commercial address a residential fee  of 0.00 will apply. If inside delivery is needed please contact us for a quote for this service.  Inside delivery does not include uncrating or installation. If you have any questions about any of  these shipping services please contact us before buying your item.
Our Shipping Pledge:
We normally ship in-stock orders within one business day from the time your payment clears. Non-stock orders may have varying shipping times depending on the item. Please contact us  before buying the item to check availability. We do not ship on weekends or holidays. If you  place an order on a Friday morning, the soonest it will arrive is the following Tuesday. Orders  placed after about 12:00 PM Eastern Time will normally ship the following business day. All of  our products are shipped with great care to minimize shipping damage.
Tracking Your Order:
FedEx allows you to track your order at the click of a mouse. When your shipment is paid and shipped, you'll receive a tracking number in your E-Mail address registered with eBay.
Domestic Shipping:
Within the United States, we offer shipping to any location. We are unable to ship to APO (Military) boxes or FPO (Foreign Post Office) boxes. We only ship FedEx Ground Service, FedEx Freight Service and Common Carrier Freight Services.
International Shipping:
We are unable to ship internationally at this time.
Total Delivery Time: Order Processing (1 business day) plus FedEx/Common Carrier Shipping Time (in business days)
For example, your in-stock items would arrive in a max of 6 business days - one business day for processing and total amount of time for average business days shipping time (East Coast 1-2 Days, Central 3-4 Days, West Coast 4-5 Days). Please note that shipping times are stated in business days, excluding weekends and holidays. Additionally, we require one business days to process your order for shipment. The shipping time shown is the time it takes FedEx to deliver the product to you after we process your order.
Shipping Address Requirements:
Your shipping address must match your credit card billing address or PayPal confirmed address. For your protection, we are unable to ship to alternate addresses. We are also unable to change the address after payment. No exceptions.
Combined Shipping:
Shipping can be combined for most all of our items. Please send us an email using eBay's contact the seller or give us a call at 484-785-8679. The items will reflect a full shipping charge for (1) item then a discounted shipping charge for two (2) or more items.
Local Sales and Pickups:
RestaurantTory encourages local pickups for in-stock items. Please contact us by using eBay's contact the seller or give us a call at 484-785-8679 to verify the stock status of the item you are interested in picking up. There will be a minimum local pickup fee for each item of .00 in lieu of the standard shipping charge. Payment must be made in full via our payment options before pickup can be made.
The pickup fee is non-refundable should you return the product for any reason. Pickups must be scheduled with a RestaurantTory representative. Normal pickups are Monday-Friday between 10AM-3PM. We are not open on weekends.
Returns, Order Cancellations, Policies and Warranties
BUY WITH CONFIDENCE!
Our No. 1 goal is Five Star Customer Satisfaction.
In the event that a problem arises with your purchase, please read our return policy below.
1:"If you receive a product that you would like to return for a refund, the product must be returned at your expense. Purchases must be returned in the original packaging. The original and return shipping charges will not be refunded. A restocking fee will apply as indicated below and starts once you receive the item:
0-14 Days: 15% Restocking Fee
15-30 Days: 25% Restocking Fee
31+ Days: No Returns Accepted
2:For an item that is sold "AS IS - NO RETURNS," the product cannot be returned for a refund. Please be sure to read the product condition and review the photos carefully before buying. This will be indicated in the items description.
Restocking fees apply depending on your return schedule. Restocking fees are between 15%-25%. If you plan on returning an item, please see above for return schedule and fees associated located at reference number 2 above.
Order Cancellations:
For an item that is ordered but is not yet shipped, the order can be cancelled by request with a 5% transaction fee. The payment will be refunded within 24 hours to the payment method used to purchase the item.
To  request an RMA (Return Merchandise Authorization):
Please contact us to request an RMA. Please include your E-Mail Address, Item Number and a detailed explanation of reason for your return request. Please note returns will not be processed without a valid RMA #.
Warranties:
All manufacturer warranties will be honored by the manufacturer only. Please contact the manufacturer for repair/replacement of these items. RestaurantTory offers no additional warranties for the products they sell.
Customer Service & About RestaurantTory
We're here to help you
Customer  Support
Sales
Phone
:  484-785-8679
Phone
:    484-785-8679
Hours
:  M-F 8AM-5PM EST
Hours
:  M-F 8AM-5PM EST
Our customer service team is here to help. We are available by phone M-F 8AM-5PM EST. We are also available by email 24 hours a day 7 days a week. If it is past our phone open hours, please use the ebay contact seller link above. Please have your Auction Number ready and Email Address when you call so we can look up your account more accurately.
Did you receive an incorrect item or you would like to return it?
Our return process is simple and easy! Give us a call at
484-785-8679
and we will walk you through the process. Please make sure you have handy your registered email address and order number before calling.
Return Policy Here
Tell us about your purchasing experience!
Your satisfaction is important to us. If you have questions regarding your order, or if you feel that you have a problem with your order, please contact us before leaving negative feedback. Please give us the opportunity to rectify a situation before leaving negative feedback.
About RestaurantTory
RestaurantTory was launched in April 2013 to offer an incredibly simple solution to consumers looking to purchase commercial restaurant equipment at great prices. RestaurantTory.com is the place to shop because we're always serving you up a great deal! Due to our sales volume and established relationships with manufacturers and logistics companies, we are able to pass along discounts to give our customers the best pricing they can find anywhere in the industry. In addition to commercial restaurant equipment, RestaurantTory provides many other products for standard kitchens as well as options for merchandising. We encourage you to search www.RestaurantTory.com whenever you have any type of equipment need; our goal is to be your go-to supplier for any Restaurant invenTory need you may have.
We hope that you will continue to visit our eBay and website for the best deals on the web as we continue to grow. Not interested in purchasing online? No problem! Give us a call at 484-785-8679 between 8:30am and 4:30pm Monday thru Friday EST and we will gladly take your order over the phone! If you have any questions, please feel free to give us a call as our customer service representatives are standing by – we're always available to lend a helping hand!
Important Note:
Product Listing Accuracy:
Product Listing Accuracy: While we strive for 100 percent accuracy in each and every listing, as a company with many listings, errors can and will happen. Should you come across an error, or have a question about the item or its condition, please feel free to contact us. We appreciate your business and look forward to you buying from us again.
Image Policy - We make every effort possible to accurately display the correct image of your  item. Some images are not available and in these special circumstances a representative  image may be used. These representative images may show additional features and  accessories that are not included with the standard item. We recommend that you carefully  read the product listing and any related product literature before placing your order. If you  have any questions after reading a product description or manufacturers literature please  don't hesitate to contact us for clarity.
Color Policy - We make every effort possible to accurately portray the correct color of  an item. However, the color of an item may vary due to settings on your monitor or manufacturing changes. We cannot guarantee the accuracy of the color displayed on your monitor.
Disclaimer
: Bidding on this auction is a signed agreement that you plan to purchase and pay for this product. It also indicates that you (the bidder) have read and understand all information and requirements listed below.